General Terms of Service

πŸ”„ Last updated: June 14, 2025

1. Purpose

These Terms of Service (the "Terms") are intended to define the rights, obligations, responsibilities, and other necessary matters between Owol Inc (the "Company," "we," "us," or "our") and its members ("User," "you," or "your") regarding the use of the Leibniz Studio Ai and all related services (the "Service").

2. Definitions

2.1. "Service" refers to all services provided by the Company, such as [brief description of the service, e.g., an online design tool, educational content], that the User can access and use.

2.2. "User" refers to a customer who accesses the Company's Service, agrees to these Terms, enters intoa service agreement with the Company, and uses the Service provided by the Company.

2.3. "Subscription" refers to the contract under which the User pays a recurring fee for a set period to use the Service.

2.4. "Payment" refers to the act of a User paying a certain amount to the Company through the designated payment method (PayPal) to use the paid Service.

2.5. "Content" refers to any tangible or intangible materials provided to the User by the Company, including but not limited to all information, text, images, and videos.

3. Posting and Amendment of the Terms

3.1. The Company will post these Terms on the initial screen of the Service or through a connected link to make them easily accessible to the User.

3.2. The Company may amend these Terms to the extent that it does not violate applicable laws and regulations of the Republic of Korea.

3.3. If the Company amends the Terms, it will provide notice of the amendment, specifying the effective date and the reasons for the amendment, alongside the current Terms, from at least seven (7) days before the effective date. However, if the amendments are unfavorable to the User, the Company will provide at least thirty (30) days' prior notice.

3.4. If a User does not agree to the amended Terms, the User may stop using the Service and terminate their account (withdraw membership).

4. Formation of the Service Agreement

4.1. The service agreement is formed when an individual who wishes to become a User (the "Applicant") agrees to these Terms, submits a membership application, and the Company accepts the application.

4.2. The Company may refuse to accept an application or may terminate the service agreement retroactively in any of the following cases:

   β— If the Applicant has previously lost their membership status under these Terms.

   β— If the Applicant uses a false name or another person's identity.

   β— If the Applicant provides false information or omits information requested by the Company.

   β— If approval is not possible due to reasons attributable to the Applicant or if the application violates any other established regulations.

5. Content and Changes to the Service

5.1. The Company provides the following services to the User:

   β— Access to [Main service content] on a monthly subscription basis.

   β— Notifications and information related to the Service.

   β— Any other services developed by the Company or offered through partnerships with other companies.

5.2. The Company reserves the right to change the content, quality, or technical specifications of the Service. In such cases, the Company will provide prior notice specifying the details of the change and the date of implementation.

6. Service Fees and Payment

6.1. The Service operates on a paid subscription model. The User must pay the specified fee to use the Service. Fees are displayed on a separate page within the Service.

6.2. The Subscription fee is charged on a monthly basis. Payment will be automatically processed on the same day each month, based on the date the User initially subscribed (e.g., if you subscribe on June 15, the next payment will be on July 15).

6.3. All payments are processed through our designated third-party payment processor, PayPal. The User must make payments using their PayPal account and is responsible for the accuracy of all payment information provided.

6.4. In case of payment failure (e.g., insufficient funds in the PayPal account, expired credit card), access to the Service may be automatically suspended. The Company may notify the User of the payment failure via email, and the User must promptly update their payment information.

6.5. The Company may offer discounts or change its pricing plans for promotions or other reasons, which will be announced separately. Price changes will not be applied retroactively.

7. Subscription Cancellation and Termination

7.1. The User may cancel their Subscription renewal at any time through the 'Account Settings' or a similar menu within the Service.

7.2. Upon cancellation, the User will continue to have access to the Service until the end of the current, already-paid billing period.

7.3. To avoid being charged for the next billing cycle, the Subscription must be canceled at least 24 hours before the next scheduled payment date. Otherwise, the subscription will automatically renew.

7.4. If the User breaches their obligations under these Terms, the Company may, after prior notification, terminate the service agreement or restrict service use.

8. Refund Policy

8.1. Due to the nature of digital content and subscription services, refunds are generally not provided once a payment has been processed and the Service has been made available. This is because access to the Service is granted immediately upon payment.

8.2. However, if the User has not used the Service at all and requests a refund within seven (7) days of payment, the Company may review the request and decide on a refund on a case-by-case basis. In such cases, any transaction fees incurred during the refund process (e.g., PayPal fees) may be deducted from the refund amount.

8.3. If the User is unable to use the Service due to reasons attributable to the Company (e.g., a critical system failure preventing access for more than 24 consecutive hours), the Company may extend the subscription period or provide a refund in accordance with its internal policies.

8.4. All refunds will be processed through the original PayPal account used for the payment.

9. Obligations of the Company

9.1. The Company shall not engage in any act prohibited by law or these Terms and shall strive to provide the Service in a continuous and stable manner.

9.2. The Company shall maintain a security system to protect the User's personal information (including credit information) and shall publish and comply with its Privacy Policy.

9.3. The Company shall handle any opinions or complaints raised by Users regarding the Service if they are deemed to be justified.

10. Obligations of the User

10.1. The User shall not engage in any of the following acts:

   β— Providing false information when registering or modifying information.

   β— Using another person's identity or information.

   β— Altering information posted by the Company.

   β— Using the Service for commercial purposes without the prior consent of the Company.

   β— Infringing upon the copyrights or other intellectual property rights of the Company or any third party.

   β— Damaging the reputation of or obstructing the business of the Company or any third party.

   β— Sharing their account with others or selling, transferring, or lending access to their account.

   β— Bypassing technical protection measures of the Service, or reverse-engineering, decompiling, or disassembling the source code.

10.2. The User must comply with all applicable laws, the provisions of these Terms, and any notices or guidelines provided by the Company in connection with the Service.

11. Ownership of Copyright and Use Restrictions

11.1. All copyrights and other intellectual property rights for works created by the Company belong to the Company.

11.2. The User may not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes any information obtained through the Service to which intellectual property rights are held by the Company, without the prior consent of the Company.

11.3. Copyright for any "posts" or content uploaded by the User within the Service belongs to the respective User. However, by posting such content, you grant the Company a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your content for the purpose of operating, promoting, and improving the Service.

12. Limitation of Liability

12.1. The Company shall be exempt from responsibility for providing the Service if it is unable to do so due to a natural disaster or other force majeure events.

12.2. The Company is not liable for any disruption in service use caused by reasons attributable to the User.

12.3. Unless otherwise specified in relevant laws, the Company shall not be liable for the use of any services provided free of charge.

12.4. The Company is not directly responsible for any issues arising from failures or errors within the third-party payment system, PayPal. However, the Company will cooperate in good faith to resolve such issues.

13. Governing Law and Jurisdiction

13.1. These Terms and any disputes between the Company and the User shall be governed by and construed in accordance with the laws of the Republic of Korea.

13.2. Any lawsuit filed in connection with a dispute arising between the Company and the User shall be subject to the exclusive jurisdiction of the competent court under the Korean Civil Procedure Act (e.g., the Seoul Central District Court).

14. Company Information

   β— Company Name: Owol Inc

   β— Business Registration Number: 3928802773

   β— E-commerce Permit Number: 제2025-화성봉담-0105호

   β— Address: 509-16, KITI, 17, Wauan-gil, Bongdam-eup, Hwaseong-si, Gyeonggi-do, Republic of Korea

   β— Customer Support Email: leibnizstudio@owollnc.com

Addendum

Governing Language: These Terms of Service have been prepared in Korean and English. In the event of any conflict or discrepancy between the two versions, the Korean version shall prevail.

Effective Date: These Terms will become effective on Jue 14, 2025.

General Privacy Policy

πŸ”„ Last updated: July 14, 2025

Owol inc (the "Company") complies with personal information protection regulations under applicable laws and regulations of the Republic of Korea, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Personal Information Protection Act. The Company has established this Privacy Policy in accordance with these laws to do its utmost to protect the rights and interests of its users.

This Privacy Policy applies to the Leibniz Studio service (hereinafter the "Service") provided by the Company.

Items and Methods of Personal Information Collection

1. Items of Personal Information Collected

   β— a. During Membership Sign-up

    β— Required: Email address, password, name (or nickname).

    β— Option: name (or nickname).

   β— b. During Paid Service Payment (via PayPal)

    β— Payment records, transaction information (e.g., transaction ID, order details).

    β— Note: The Company does not directly collect or store sensitive payment information such as credit card numbers or PayPal account passwords. All payments are securely processed through our third-party payment processor, PayPal.

   β— c. Information Automatically Generated and Collected During Service Use

    β— IP address, cookies, service usage records, access logs, device information (e.g., operating system, browser type).

   β— d. Information Collected During Your Use of the Leibniz Studio Chrome Extension

    β— Screen Capture Data: This screen capture image is transmitted to our servers solely for processing your analysis request and is permanently deleted immediately after the analysis is complete. We do not store these images on our servers.

    β— AI Analysis and Conversation History: Questions you ask the AI and the responses it provides (your conversation history) may be stored in your browser's chrome.storage.local. This history is also transmitted to our servers along with new analysis requests to provide you with more contextual and relevant responses.

    β— Service Usage and Settings Information: We collect data related to your use of the Service, such as your selected AI analysis model, Leibniz model type, remaining Super Pass count, and subscription tier, to provide and maintain our features.

2. How We Collect Personal Information

   β— Through the Company's website (e.g., membership sign-up, posting on forums).

   β— Automatic collection during the use of the Service.

   β— Through customer support channels (e.g., email, phone calls).

Purpose of Collecting and Using Personal Information

The Company uses the collected personal information for the following purposes:

 1. To Fulfill Our Service Agreement and for Billing

   β— To provide content, verify identity, and maintain and manage subscriptions.

   β— To process payments and issue invoices for the use of paid services.

 2. For Member Management

   β— For identity verification and personal identification for membership-based services.

   β— To prevent fraudulent or unauthorized use by delinquent members.

   β— To confirm the intent to sign up and for age verification.

   β— To preserve records for dispute resolution, handle complaints and inquiries, and deliver notices.

 3. To Provide the Core Functionality of the Leibniz Studio Extension

   β— To deliver our AI-based chart analysis service by processing the captured screen image and providing you with technical and psychological analysis, trading strategies, and other related insights.

 4. For New Service Development, Marketing, and Advertising

   β— To develop new services and provide customized services.

   β— To verify the effectiveness of the Service, and to analyze access frequency or statistics on members' service usage.

   β— To deliver promotional information, such as events. (β€» We will obtain prior consent before sending any promotional or advertising information).

Processing and Retention Period of Personal Information

The Company processes and retains personal information within the period of retention and use consented to by the data subject at the time of collection, or as required by law.

 1. Member Information: Until the member withdraws their membership (deletes their account).However, if any of the following reasons apply, the information will be retained until the respective reason ceases to exist:

   β— If an investigation or inquiry is underway due to a violation of relevant laws, until the investigation or inquiry is concluded.

   β— If any claims or debts remain from the use of the Service, until the settlement of such claims or debts is completed.

 2. Retention as Required by Applicable Law

   β— Act on Consumer Protection in Electronic Commerce, etc.

     β— Records on contracts or subscription withdrawal: 5 years

     β— Records on payment and supply of goods: 5 years

     β— Records on consumer complaints or dispute resolution: 3 years

   β— Protection of Communications Secrets Act

     β— Records of website visits (login records): 3 months

 3. Data from Extension Usage

   β— Screen Capture Images: These images are transmitted to our servers to process analysis requests and are permanently deleted from our servers immediately after the analysis is complete. The Company does not store screen capture images on its servers.

   β— AI Conversation History: The Company does not store your AI conversation history on its servers. For your convenience, the history is saved only in your browser's local storage (chrome.storage.local). This data is fully controlled by you and can be deleted at any time using the 'Clear content' button within the extension.

Procedure and Method of Personal Information Destruction

As a general rule, the Company destroys the personal information without delay after the purposes of its collection and use have been achieved. The procedure and method are as follows:

 1. Destruction Procedure

   β— nformation entered by the user is transferred to a separate database (or a separate filing cabinet for paper documents) after its purpose has been achieved. It is then stored for a certain period in accordance with internal policies and other relevant laws (refer to the retention and use period) before being destroyed.

 2. Destruction Method

   β— Personal information stored in electronic file format is deleted using a technical method that makes the records unrecoverable.

   β— Personal information printed on paper is destroyed by shredding or incineration.

Provision of Personal Information to Third Parties

As a general rule, the Company does not provide users' personal information to third parties, except in the following cases:

 β— When the users have given their prior consent.

 β— When required by law, or when there is a request from an investigative agency in accordance with the procedures and methods prescribed by law for investigative purposes.

Entrustment of Personal Information Processing

To improve the Service, the Company entrusts the processing of personal information to external specialized companies as follows:

Consignee (Data Processor) Entrusted Tasks Retention and Use Period
PayPal, Inc. Processing and handling of payments for service fees Until membership withdrawal or termination of the entrustment contract
Google LLC, Cloud Platform
 Data storage, system operation, and infrastructure management (including Firebase and Cloud Run) Until membership withdrawal or termination of the entrustment contract

When entering into an entrustment contract, the Company, in accordance with Article 26 of the Personal Information Protection Act, clearly specifies in documents such as the contract the prohibition of processing personal information for purposes other than the entrusted task, technical and administrative protective measures, restrictions on re-entrustment, management and supervision of the consignee, and liability for damages. The Company also supervises the consignee to ensure they process personal information securely.

Rights and Obligations of Users and Their Legal Representatives, and How to Exercise Them

 1. Users may, at any time, view or modify their registered personal information and may request to terminate their membership.

 2. To view or modify personal information, click on 'Change Personal Information' (or 'Edit Profile'). To cancel your membership (withdraw consent), click on 'Withdraw Membership' and follow the identity verification process to directly view, correct, or withdraw.

 3. Alternatively, you may contact the Chief Privacy Officer in writing, by phone, or by email, and we will take action without delay.

 4. If a user requests the correction of an error in their personal information, the information will not be used or provided until the correction is complete.

 5. The Company does not collect personal information from children under the age of 14, and this policy is explicitly stated in the Service.

Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

The Company uses 'cookies' to store and frequently retrieve user information to provide personalized services.

 1. What are Cookies?

   β— A cookie is a very small text file sent by the server used to operate a website to the user's browser, which is then stored on the user's computer hard drive.

 2. Purpose of Using Cookies

   β— To analyze the access frequency and visit times of members and non-members, to identify users' preferences and areas of interest, to track user activity, and to provide targeted marketing and personalized services by assessing participation in various events and the number of visits.

 3. How to Manage and Reject Cookies

   β— Users have the option to control the installation of cookies. You can configure your web browser options to allow all cookies, to prompt you each time a cookie is stored, or to block all cookies.

   β— Example of settings (for Chrome): At the top right, click More > Settings > Privacy and security > Cookies and other site data.

   β— However, if you refuse to store cookies, you may experience difficulties using some services that require logging in.

Measures to Ensure the Security of Personal Information

When processing users' personal information, the Company takes the following technical and administrative measures to ensure security and prevent loss, theft, leakage, alteration, or damage.

 1. Password Encryption: User passwords are encrypted for storage and management, so only the user can know their password.

 2. Technical Measures Against Hacking, etc.:The Company does its best to prevent the leakage or damage of members' personal information by hacking or computer viruses. Systems are installed in areas with controlled external access, and unauthorized access from the outside is controlled using intrusion prevention systems. We strive to equip our systems with all possible technical devices to ensure security.

 3. Minimization and Training of Staff: Access to personal information is limited to designated staff, and regular training is provided to these employees to emphasize compliance with this Policy.

Chief Privacy Officer

The Company designates the following department and Chief Privacy Officer (CPO) to protect customers' personal information and handle related complaints.

 Chief Privacy Officer (CPO)

   Name: PARK, KANG HYEOK

   Email: leibnizstudio@owollnc.com

You may report any privacy-related complaints arising from your use of the Company's services to the CPO or the relevant department. The Company will provide prompt and sufficient responses to users' reports.

Remedies for Infringement of Rights

If you need to report or consult about other personal information infringements, you may contact the following Korean government agencies:

 β— Personal Information Dispute Mediation Committee (www.kopico.go.kr / Dial +82-1833-6972)

 β— KISA Privacy Complaint Center (privacy.kisa.or.kr / Dial +82-118)

 β— Supreme Prosecutors' Office Cybercrime Investigation Division (www.spo.go.kr / Dial +82-1301 )

 β— National Police Agency Cyber Bureau (ecrm.cyber.go.kr / Dial +82-182)

Duty of Notification

Any additions, deletions, or modifications to this Privacy Policy will be announced through the 'Notice' section of the website at least 7 days prior to the revision.

 β— Date of Announcement: July 14, 2025

 β— Effective Date: July 14, 2025